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In today’s fast-paced business world, companies are constantly seeking ways to improve efficiency and productivity while reducing costs. One of the ways businesses can achieve this is by implementing a document automation solution. This article will guide you through the basics of document automation software, the costs involved, the benefits it provides, and how to calculate the document automation software ROI you stand to gain.

Understanding the Basics of Document Automation Software

Document automation software is an advanced technology that streamlines document creation and other lifecycle processes. It allows documents to be created automatically, based on pre-defined templates and data input. This process eliminates the need for manual work, reducing the time taken to create those documents and improving efficiency.

Not only is it concerned with the process of creating documents, but it also handles data collection and extraction and what happens after a document is created. The best document automation tools integrate with third-party providers to further automate your document workflows.

Document automation software has become increasingly popular in recent years, as businesses look for ways to streamline their operations and reduce costs. This technology has revolutionized the way documents are created, making it easier and faster than ever before.

What is Document Automation Software?

Document automation software is a program that automates repetitive manual document creation tasks. It uses pre-defined templates and information input to generate documents, saving time and reducing errors. This process can be applied across many different document types, including contracts, invoices, and legal documents.

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It’s designed to simplify the document creation process, approvals, data collection, and other aspects of document management allowing you to create documents quickly and easily. The software can be customized to meet your specific needs in many ways thereby making it a valuable tool for any organization looking to improve efficiency and productivity.

Key Features and Benefits of Document Automation Software

Document automation software offers several features, including data input, templates, customization capabilities, and more.

One of the key features of document automation software is its ability to automate data input. This means that you can input data once and then use it to generate multiple documents. The software also offers the ability to create or take advantage of a wide range of templates, which can be customized to meet your specific needs.

Another benefit of document automation software is its ability to increase accuracy and compliance. The software ensures that all documents are created in accordance with company policies and legal requirements, reducing the risk of errors and non-compliance.

Finally, document automation software can also lead to cost savings. By automating the document creation process, you can reduce the need for manual labor, which can be expensive. The software also reduces the risk of errors, which can be costly to rectify. Another cost-saving measure is the fact that you no longer need to arrange physical storage space, buy paper and ink, or worry about damage due to unforeseen circumstances.

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Document automation software is a powerful tool for businesses looking to improve efficiency, productivity, and accuracy. With its range of features and benefits, it can seem like a no-brainer but it’s important to understand the obvious and hidden costs when trying to implement document automation.

Identifying the Costs Associated with Document Automation

While implementing document automation software can bring several advantages, it’s essential to consider the associated costs when planning to implement the software. Not all of the costs are obvious and we’ll cover some of the things to consider below.

Software Licensing and Subscription Fees

One of the most significant costs associated with document automation software is the licensing and subscription fees. The cost may depend on the type of software, the size of the organization, and the additional features required. For example, some software may charge per user, while others may charge a flat rate. It’s important to carefully evaluate the pricing models of different software options to determine which one is the most cost-effective for your business.

It’s also important to consider the long-term costs associated with licensing and subscription fees. Some software may require annual renewals, while others may require monthly payments. Other tools may only require a one off payment that’s much larger upfront but may save you money over time. It’s crucial to factor these costs into your budget to ensure that you can sustain the software over the long term.

Implementation and Integration Costs

The costs involved in implementing and integrating the software with existing systems can also be significant. This step may require additional IT support or consultancy services. The cost of implementation may depend on the complexity of your existing systems and the level of customization required.

Carefully evaluate the implementation and integration costs of different software options. Some software may require minimal customization, while others may require significant changes to your existing systems. It’s crucial to factor these costs into your budget to ensure that you can successfully implement the software and achieve an ROI.

Training and Support Expenses

The software may require additional training and support for its users. Training and support expenses may be incurred to ensure that users understand how to use the software to its fullest potential. Some software may offer free training and support, while others may charge an additional fee.

Evaluate the training and support options of different software options. Some software may offer comprehensive training and support, while others may only offer basic support. This can also be a significant expense depending on how much you need to change your current processes and what’s provided by the software company.

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The costs associated with document automation software implementation can be significant but the benefits of the software can outweigh the costs. It’s important to carefully evaluate the costs of different software options to determine which one is the most cost-effective for your business.

Measuring the Benefits of Document Automation

Once the costs involved in implementing document automation software are understood, you can then go on to measure the benefits the software can offer.

Time Savings and Increased Efficiency

Document automation software can save time by creating documents automatically, reducing the time spent on manual tasks. This process streamlines the document creation process and speeds up document creation. Your people are then free to take care of more high-value tasks.

Improved Accuracy and Reduced Errors

As the software uses pre-defined templates and data input, it reduces the chances of human error and increases accuracy. This feature is particularly beneficial in the creation of contracts and legal documents, where small errors could lead to significant consequences down the line. The 1-10-100 rule illustrates this perfectly. The longer an error goes undetected, the more expensive it is to rectify.

Enhanced Compliance and Security

Document automation software ensures that documents are always up-to-date with legal requirements and company policies. It also adds extra layers of security to documents, including access controls and encryption. You no longer have to worry about various forms of physical damage like pests, water, and fire.

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Scalability and Flexibility

Document automation software can accommodate the growth of a business. It allows for the creation of custom templates that can be altered as your needs evolve, offering a scalable and flexible solution to document creation needs.

Calculating document automation software ROI

Determining the ROI of document automation software is crucial in determining the value of the solution to you.

Establishing a Baseline for Comparison

Before implementing the software, it’s essential to establish a baseline of document creation time and associated costs. How long does it take to create a document, how much are you paying that person, how many documents are created a week or month, what supplies do you need and what are their costs? This baseline is used as a comparison to measure improvements in time and cost savings.

Quantifying the Financial Impact of Document Automation

Document automation software can offer considerable financial benefits. By quantifying the time saved and associated cost savings, it’s possible to calculate the financial impact and make an informed decision on the ROI.

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Factoring Intangible Benefits

The use of document automation software can bring some intangible benefits that are harder to quantify. These include increased efficiency and productivity, which can result in improved customer satisfaction and increased revenue.

For example, you can take the time savings and apply it to the ability to run more marketing campaigns or upsell customers and quantify it like that. For every three extra hours, you can make X more sales calls and generate X more customers. That would be an indirect benefit and return on ROI.

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Analyzing the ROI Results

The ROI formula is used to compare the costs and benefits of implementing document automation software. Once the ROI is calculated, it’s essential to analyze the results and determine if the software has met or exceeded expectations.


Document automation can offer significant benefits to businesses looking to streamline their operations and reduce costs. It’s essential to consider the costs and benefits before implementing the solution, and calculate the ROI to ensure that the investment is worth it.

Understanding the basics, as well as the benefits and costs associated with document automation software, can help you make an informed decision and achieve long-term success.

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